Kotak Mahindra Bank Customer Care

Submitted by pradeep on Sat, 12/14/2024 - 00:57
https://www.kotak.com/en/home.html

Kotak Mahindra Bank is one of India’s leading private sector banks, known for its comprehensive banking and financial services. It was the first non-banking finance company (NBFC) in India to convert into a bank.

Key Details

  • Established: 2003
  • Founder: Uday Kotak
  • Headquarters: Kotak Infinity, BKC, Bandra (E), Mumbai, Maharashtra, India
  • Tagline: "Let’s Make Money Simple"
  • Website: www.kotak.com

Key Services

Retail Banking:

  • Savings and current accounts
  • Fixed deposits and recurring deposits
  • Personal, home, and education loans
  • Debit and credit cards

Corporate and SME Banking:

  • Corporate accounts and loans
  • Trade finance and treasury management
  • Working capital solutions

Digital Banking:

  • Kotak Mobile App: Comprehensive mobile banking for customers
  • 811 Digital Bank Account: A fully digital zero-balance account
  • Internet banking for seamless online transactions

Wealth and Investment Services:

  • Mutual funds, SIPs, and portfolio management
  • Life and health insurance
  • Tax-saving investment options

NRI Banking:

  • NRE, NRO, and FCNR accounts
  • Foreign currency services and remittances

Customer Service Contact

  • Toll-Free Numbers (India):
    • 1860 266 2666
    • 1800 209 0000
  • International Helpline: +91-22-6600-6022
  • Email Support: Use the contact form on the Kotak Mahindra website.

Global Presence

  • Branches in India: Over 1,700 branches.
  • ATMs in India: More than 2,800 ATMs.
  • International Operations:
    • Offices in the UAE, UK, Singapore, and the US.

Unique Features

  • 811 Digital Banking: Revolutionized banking by offering a fully online, zero-balance account.
  • Priority Banking: Personalized wealth management services for high-net-worth clients.
  • Investment Advisory: Advanced financial planning through Kotak Wealth Management.

Notable Facts

  • In 2015, Kotak Mahindra Bank merged with ING Vysya Bank, significantly expanding its customer base.
  • Known for its emphasis on customer-centric and tech-driven banking solutions.
  • Actively participates in corporate social responsibility (CSR) initiatives under its Kotak Education Foundation.

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