Axis Bank Customer Care

Submitted by pradeep on Fri, 12/13/2024 - 00:38
https://www.axisbank.com/

Axis Bank is one of India’s largest private sector banks, offering a wide range of financial services to individuals, businesses, and corporations. It is recognized for its innovative banking solutions and customer-focused services.

Key Details

  • Established: 1993 (Started operations in 1994)
  • Headquarters: Axis House, Wadia International Centre, Worli, Mumbai, Maharashtra, India
  • Tagline: "Dil Se Open"
  • Website: www.axisbank.com

Key Services

Retail Banking:

  • Savings accounts, current accounts, and fixed deposits
  • Personal loans, home loans, car loans, education loans
  • Credit cards and debit cards
  • Investment and insurance services

Corporate Banking:

  • Business accounts and corporate loans
  • Treasury management and trade finance
  • SME banking solutions

Digital Banking:

  • Axis Mobile App: Comprehensive banking app for individuals
  • Internet Banking: For seamless online transactions
  • UPI-based payments and mobile wallets

Wealth Management:

  • Priority and private banking for high-net-worth individuals
  • Portfolio management services
  • Mutual funds, SIPs, and insurance products

NRI Banking:

  • NRE, NRO, and FCNR accounts
  • Remittance and foreign exchange services

Customer Service Contact

  • Toll-Free Numbers (India):
    • 1860 419 5555
    • 1860 500 5555
  • International Helpline Numbers:
    • USA: +1 855 205 5577
    • UK: +44 203 808 5577
    • Canada: +1 855 436 0726
  • Email Support: Use the contact form available on the Axis Bank website.

Global Presence

  • Branches in India: Over 4,700 branches.
  • ATMs in India: More than 11,000 ATMs.
  • International Offices:
    • Offices in Singapore, Dubai, Colombo, and Shanghai.

Notable Features and Innovations

  • Buy Now, Pay Later (BNPL): Introduced through its credit cards and mobile apps.
  • WhatsApp Banking: Offers banking services on WhatsApp for convenience.
  • Fastag Services: For hassle-free toll payments across highways in India.
  • Burgundy Private Banking: Comprehensive wealth management for high-net-worth clients.

Interesting Facts

  • Formerly known as UTI Bank before being renamed Axis Bank in 2007.
  • Recognized for its customer-friendly digital innovations, including biometric ATM access.
  • Active contributor to social and financial inclusion programs.

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